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Helium 10 (Refund Genie)

2.0716 reviews Our score 63.8 / 100

Helium 10's Refund Genie finds FBA claims without commission; its managed refund service comes with the Diamond plan.

Best for
Existing Helium 10 subscribers
Pricing
Included in subscription plan
Price
$279 / month (Diamond, annual)
Location
Irvine, CA
Launched
2015

What Helium 10 (Refund Genie) does

Refund Genie scans an account for lost and damaged inventory claims and prepares the details sellers paste into Seller Central, with no commission. The Managed Refund Service, which files and tracks claims automatically, is listed as part of the Diamond plan ($279/month billed annually). Inbound shipment discrepancies are not covered by Refund Genie. Best for sellers already paying for Helium 10.

Pricing

Pricing modelIncluded in subscription plan
Starting price$279 / month (Diamond, annual)

From Helium 10 (Refund Genie)'s public pricing. Confirm current rates on their site.

Pros and cons

Pros
  • No commission on Refund Genie
  • Bundled with a full seller toolset
  • Broad toolset in one login
Cons
  • Refund Genie claims are filed manually
  • Requires a paid Helium 10 plan

Key features

Refund Genie claim finderManaged Refund ServiceSeller software suiteKeyword research (Cerebro, Magnet)Listing BuilderInventory managementProfit analyticsProduct research

Ratings

Ratings across the webChecked Oct 27, 2026
Trustpilot 2.0 716 reviews Read on Trustpilot

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Sources

Facts on this page come from public sources we checked on Oct 27, 2026. Spot something out of date? Send a correction.

Where Helium 10 (Refund Genie) ranks

Ranking badges for Helium 10 (Refund Genie)

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Helium 10 (Refund Genie) FAQs

What is Helium 10 (Refund Genie)?

Helium 10 (Refund Genie) is a helium 10's Refund Genie finds FBA claims without commission; its managed refund service comes with the Diamond plan. Core services: Refund Genie claim finder, Managed Refund Service, Seller software suite, Keyword research (Cerebro, Magnet), Listing Builder.

How much does Helium 10 (Refund Genie) cost?

Helium 10 (Refund Genie) starts at $279 / month (Diamond, annual) (included in subscription plan). Prices come from public pricing pages; confirm current rates before you sign.

Who is Helium 10 (Refund Genie) best for?

Helium 10 (Refund Genie) is best for existing Helium 10 subscribers.

Where is Helium 10 (Refund Genie) based?

Helium 10 (Refund Genie) is based in Irvine, CA and was founded in 2015.

Is Helium 10 (Refund Genie) legit? What do reviews say?

Helium 10 (Refund Genie) is rated 2 on Trustpilot (716 reviews).

What are the pros and cons of Helium 10 (Refund Genie)?

Pros: no commission on Refund Genie; bundled with a full seller toolset; broad toolset in one login. Cons: refund Genie claims are filed manually; requires a paid Helium 10 plan.

What are the best Helium 10 (Refund Genie) alternatives?

BestAdAgency ranks Helium 10 (Refund Genie) #1 in Amazon Keyword Tools, #1 in Free Amazon Keyword Research Tools, #1 in Amazon Analytics Tools. Each of those lists compares Helium 10 (Refund Genie) with its closest alternatives on results, specialty fit, pricing transparency and reviews.

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