Disclosure: BestAdAgency is owned by Exclusiva Inc, an ecommerce growth agency. Exclusiva may appear in agency rankings; when it does, it is marked and scored under the same methodology as every other agency. How we rank · Full disclosure
Quick answer
Exclusiva Inc, the agency that owns this site, is listed first. Our top independent picks for Amazon reimbursement services are Refunds Manager, Threecolts (Margin Pro / SellerBench) and Seller Investigators (Carbon6). They lead on results, clear pricing and verified reviews. Compare budgets, pricing models and specialties in the table below to find the right fit.
No matches.Nothing fits that budget and specialty. Try a higher budget or “All”.
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Full-service ecommerce growth agency for health, wellness and supplement brands on Amazon, TikTok Shop and DTC.
Exclusiva Inc is a full-service ecommerce growth agency founded in 2016 and based in Hatfield, Pennsylvania. It specializes in health, wellness and supplement brands across Amazon, TikTok Shop and DTC, with a track record of 250+ product launches and $60M+ in client revenue. Its methods include a proprietary ad-testing approach and a 304-point CRO framework.
BestAdAgency is owned by Exclusiva Inc. Because we own the site, Exclusiva is shown first on our agency lists; that placement is not based on our scoring. Every other agency is ranked by our published methodology.
Brooklyn-based FBA reimbursement service, operating since 2012, that charges only a success fee on recovered funds.
Refunds Manager audits FBA accounts and files claims for lost, damaged and overcharged items, charging a success fee agreed before work starts. It says it has served 15,000+ businesses and recovered over $1B. It has one of the strongest Trustpilot records in the category. The exact rate is not published on its homepage.
Recovery platform that audits Amazon reimbursements and shipping costs, charging only on money recovered or saved.
Threecolts' Margin Pro (formerly SellerBench) files Amazon reimbursement claims and also audits parcel and carrier costs. Its site reports over $1B recovered, 2,000+ brands served and case studies such as Celsius ($3.5M) and Acquco ($3M). Fees apply only to recovered or saved funds; a third-party review puts the rate at 15-25%. It suits larger brands more than small sellers.
Carbon6's reimbursement service, charging 25% of recovered funds and claiming over $100M recovered.
Seller Investigators, part of Carbon6, audits FBA accounts and files reimbursement claims for a 25% commission charged only after recovery. Its site claims over $100M recovered and a 95.9% success rate on cases filed. Its Trustpilot score is low despite a sizeable review count, so check recent feedback before signing.
Austin-based reimbursement firm for 8- and 9-figure sellers, charging 13-20% of recovered funds.
R.io targets large Amazon sellers and charges 13-20% of what it recovers, quoting the exact rate after a free audit. It says it has worked with sellers since 2020 and publishes a Ka'Chava case showing $414,051 recovered over five quarters. Its site names Warmies as another client. No third-party rating was found.
Reimbursement service co-founded by an Amazon seller, a CPA and a developer, charging a 10% commission.
TrueOps charges 10% of recovered reimbursements, well below the common 25% rate, and third-party reviews say new accounts get their first $1,000 recovered commission-free. Its testimonials cite results such as $211,520 found after a previous auditor. It was co-founded by a top Amazon seller, a CPA and a software developer. We could not verify a third-party rating.
New Jersey reimbursement service whose site lists brands such as Nutrafol and Leatherman among its clients.
GETIDA audits FBA transactions and files reimbursement claims, charging only on success; a third-party review cites a 25% commission with the first $400 waived and 30,000+ sellers served. Its site says it wins about 90% of claims it opens and shows logos including Bulletproof, Nutrafol and Leatherman. Its small Trustpilot sample scores poorly.
Helium 10's Refund Genie finds FBA claims without commission; its managed refund service comes with the Diamond plan.
Refund Genie scans an account for lost and damaged inventory claims and prepares the details sellers paste into Seller Central, with no commission. The Managed Refund Service, which files and tracks claims automatically, is listed as part of the Diamond plan ($279/month billed annually). Inbound shipment discrepancies are not covered by Refund Genie. Best for sellers already paying for Helium 10.
Amazon reimbursement service charging an 18% rate, with a dashboard tracking recoverable and recovered amounts.
Refully charges 18% of recovered funds, below the common 25%, and a third-party review says new accounts get their first $1,000 free. It gives sellers a dashboard showing recoverable and recovered amounts. It publishes no recovery totals, client names or success rates, so it is harder to judge on results.
San Diego Amazon agency and software company that offers FBA reimbursement recovery paid only on recovered funds.
Eva offers FBA reimbursement recovery with no setup fee, monthly minimum or subscription, charging only on recovered funds; the rate is not published. Its site reports aggregate agency results across managed brands rather than reimbursement-specific figures. It fits brands that want reimbursements alongside wider Amazon management.
Atlanta Amazon agency with 350+ staff covering PPC, SEO, design, reinstatement and Vendor Central for 400+ brands.
My Amazon Guy offers full-service Amazon management plus a-la-carte PPC, DSP, SEO, design, reinstatement and trademark help, and extends to Walmart, TikTok Shop and DTC channels. It says it manages 420+ brands and cites results such as 519% sales growth for Chirp. Its site shows Trustpilot 4.4 (494 reviews) and Google 4.6 (153); prices are by quote.
Reimbursement services audit your FBA activity to find money Amazon owes you: lost or damaged inventory, customer returns that never arrived, fee overcharges and similar errors. They file claims on your behalf and usually charge a share of what they recover. Therefore, ask which claim types they cover.
Next, check how they access your account. Reputable services use limited permissions and follow Amazon’s rules for filing claims. In addition, ask how far back they can audit, since claim windows are limited.
Questions to ask on the first call
First, ask for a sample report from a free or low-cost audit. Next, ask how they handle denied claims. Then ask how they avoid filing invalid claims, which can put your account at risk. Finally, ask how fees are calculated. As a result, you can compare every candidate on equal terms.
Pricing models to compare
Most charge a percentage of recovered funds, sometimes with a monthly minimum. So compare the rate, the claim types covered and any long contract terms. Above all, get every fee in writing.
How we ranked them
Each agency is scored out of 100: results and case studies (40%), specialty fit (25%), pricing transparency (20%) and verified reviews (15%). The score sets the editorial order. Sponsored spots are sold separately and never change it.
Match the agency's specialty to your channel, category and stage. A launch specialist and a scale specialist are different hires.
Compare pricing models, not just the headline fee: flat retainer, percentage of ad spend, or a hybrid. Ask what happens to the fee as you grow.
Ask for two case studies from brands like yours, with the starting point, the work done and the result.
Confirm who owns your ad accounts, creative and data, and what happens to them if you leave.
Check verified reviews and the minimum contract length before you sign.
FAQs: Best Amazon Reimbursement Services
Which Amazon reimbursement services are the best in 2026?
Our current top picks are in the Quick answer at the top of this page. We rank Amazon reimbursement services on results and case studies (40%), specialty fit (25%), pricing transparency (20%) and verified reviews (15%). Sponsored spots are paid, labeled, and never change the editorial order.
How much do Amazon reimbursement services cost?
Most Amazon reimbursement services price in one of three ways: a flat monthly retainer, a percentage of ad spend or revenue, or a hybrid of the two. Each agency's pricing model and minimum budget are listed in the comparison table above. Ask for a written scope that lists what is included, the contract length, and who owns your accounts and data.
How do you choose between Amazon reimbursement services?
Match the agency's specialty to your channel, category and stage. A launch specialist and a scale specialist are different hires. Compare pricing models, not just the headline fee: flat retainer, percentage of ad spend, or a hybrid. Ask what happens to the fee as you grow. Ask for two case studies from brands like yours, with the starting point, the work done and the result.
Are there free Amazon reimbursement services?
Agencies rarely work for free, but many offer a free audit or strategy call before you sign. Use it to judge how well they understand your account, and ask for the audit findings in writing.
