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Refunds Manager

4.9389 reviews Our score 84.8 / 100

Brooklyn-based FBA reimbursement service, operating since 2012, that charges only a success fee on recovered funds.

Best for
Sellers wanting hands-off FBA recovery
Pricing
Success-based fee (% of recovered)
Price
Success-based fee (% of recovered)
Location
Brooklyn, NY
Founded
2012

What Refunds Manager does

Refunds Manager audits FBA accounts and files claims for lost, damaged and overcharged items, charging a success fee agreed before work starts. It says it has served 15,000+ businesses and recovered over $1B. It has one of the strongest Trustpilot records in the category. The exact rate is not published on its homepage.

Pricing

Pricing modelSuccess-based fee (% of recovered)
Starting priceSuccess-based fee (% of recovered)

From Refunds Manager's public pricing. Confirm current rates on their site.

Pros and cons

Pros
  • Trustpilot 4.9 from 389 reviews
  • 15,000+ clients and $1B+ recovered, per site
  • No upfront audit cost
Cons
  • Commission rate not published on site

Services

FBA inventory reimbursementsFee overcharge auditsClaim filing

Ratings

Ratings across the webChecked Oct 27, 2026
Trustpilot 4.9 389 reviews Read on Trustpilot

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Sources

Facts on this page come from public sources we checked on Oct 27, 2026. Spot something out of date? Send a correction.

Where Refunds Manager ranks

Ranking badges for Refunds Manager

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Top 10 Amazon Reimbursement ServicesTOP10Top 10 Amazon Reimbursement ServicesBESTADAGENCY · 2026

Refunds Manager FAQs

What is Refunds Manager?

Refunds Manager is a brooklyn-based FBA reimbursement service, operating since 2012, that charges only a success fee on recovered funds. Core services: FBA inventory reimbursements, Fee overcharge audits, Claim filing.

How much does Refunds Manager cost?

Refunds Manager uses success-based fee (% of recovered) pricing and quotes on request. Prices come from public pricing pages; confirm current rates before you sign.

Who is Refunds Manager best for?

Refunds Manager is best for sellers wanting hands-off FBA recovery.

Where is Refunds Manager based?

Refunds Manager is based in Brooklyn, NY and was founded in 2012.

Is Refunds Manager legit? What do reviews say?

Refunds Manager is rated 4.9 on Trustpilot (389 reviews).

What are the pros and cons of Refunds Manager?

Pros: trustpilot 4.9 from 389 reviews; 15,000+ clients and $1B+ recovered, per site; no upfront audit cost. Cons: commission rate not published on site.

What are the best Refunds Manager alternatives?

BestAdAgency ranks Refunds Manager #2 in Amazon Reimbursement Services, #3 in Top 50 Ecommerce Agencies. Each of those lists compares Refunds Manager with its closest alternatives on results, specialty fit, pricing transparency and reviews.

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