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Braze

Our score 68.8 / 100

Publicly listed New York customer engagement platform with 2,528 customers and $190.8M quarterly revenue (Oct 2025).

Best for
Enterprise cross-channel engagement
Pricing
Custom quote
Price
Custom quote
Location
New York, NY

What Braze does

Braze is an enterprise customer engagement platform for orchestrating email, SMS, push and in-app messages across apps and web. Its fiscal Q3 2026 release (quarter ended 31 Oct 2025) reported $190.8M revenue, up 25.5% year over year, and 2,528 customers, with HQ in New York and 15 offices worldwide. We did not find public prices. It suits large, app-heavy brands with data teams; most small Shopify stores will find Klaviyo simpler and cheaper to start.

Pricing

Pricing modelCustom quote
Starting priceCustom quote

From Braze's public pricing. Confirm current rates on their site.

Pros and cons

Pros
  • Large public company (2,528 customers)
  • Strong app push and in-app channels
Cons
  • No public pricing
  • Heavier setup than ecommerce-first tools

Key features

Cross-channel messagingEmailSMSPush and in-app messagingCustomer journey orchestration

Ratings

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Sources

Facts on this page come from public sources we checked on Oct 27, 2026. Spot something out of date? Send a correction.

Where Braze ranks

Ranking badges for Braze

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Top 10 Klaviyo vs BrazeTOP10Top 10 Klaviyo vs BrazeBESTADAGENCY · 2026

Braze FAQs

What is Braze?

Braze is a publicly listed New York customer engagement platform with 2,528 customers and $190.8M quarterly revenue (Oct 2025). Core services: Cross-channel messaging, Email, SMS, Push and in-app messaging, Customer journey orchestration.

How much does Braze cost?

Braze uses custom quote pricing and quotes on request. Prices come from public pricing pages; confirm current rates before you sign.

Who is Braze best for?

Braze is best for enterprise cross-channel engagement.

Where is Braze based?

Braze is based in New York, NY.

What are the pros and cons of Braze?

Pros: large public company (2,528 customers); strong app push and in-app channels. Cons: no public pricing; heavier setup than ecommerce-first tools.

What are the best Braze alternatives?

BestAdAgency ranks Braze #2 in Klaviyo vs Braze. Each of those lists compares Braze with its closest alternatives on results, specialty fit, pricing transparency and reviews.

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